2023-04-13 14:47:21

International Guest Services

CVMarket.lv klients
2000 - 2200 €/m Gross

Job Description

• International Guest Service position assists all guests at the Guest Services Desk, but concentrates specifically on non-English-speaking groups and individual guests with their special needs and requirements in their native language so as to give them a full, first class cruise experience.
• Receives and handles special requests from non-English-speaking groups and individual guests.
• Works in conjunction with, and assists, the Group Services Coordinator and Guest Service Manager with handling special requests such as honeymoon set-ups, anniversary packages, birthday packages, special dietary needs, medical needs, etc. for non-English-speaking guests
• Follows up to ensure departments responsible have completed the requirements.
• Contacts non-English-speaking guests when necessary to offer assistance in making restaurant bookings, ordering special local/dietary food, arranging special tours on board and with shore excursions.
• Available to act as translator for non-English speaking guests needing to communicate with shipboard departments including, but not limited to, Medical, Security, Revenue outlets, Restaurant, Senior management.

Requirements

• Must have a minimum of one year management experience in Hotel and/or hospitality establishments; or one year management experience in Guest Service related positions on board ships.
• Two-year Associates degree or equivalent in Hotel Management and/or Public Relations from a recognized institution is required.
• Advanced proficiency in speaking and writing German is required.
• Intermediate to advanced level English verbal and written skills required.
Intermediate to advanced level verbal and written skills in at least one other language such as Spanish, French, Italian or Portuguese is preferred.

Company offers

• Free accommodation and meal, while aboard
• Free return flight tickets
• Tax Free Salary + bonuses
• Very dynamic and international environment with attractive remuneration package and possibilities for an international career
• Free traveling around the world aboard the best cruise liner

Additional information

Please send your CV to info@sidc.lv or visit our offices personally.