IT Help-desk Specialist

IT help-desk specialist works in our IT service team and is handling IT related requests from Klinkmann offices, working under supervision of Klinkmann network main administrator and servicing Klinkmann employees via telephone, email and directly at local offices. Main task is to provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware. Required tasks include installation, modification and repair of computer hardware and software, cleaning up computers if required, running diagnostic programs to resolve problems, and other IT-related tasks.

Logical thinking and good analytical and problem solving skills are essential requirements for the job.

Knowledge of Windows 7/8/10, Linux, MS Office, Windows Server operating systems.

Experience with MS Active Directory service maintenance.

Familiarity with PC hardware, printers, scanners, computer peripherals, mobile devices (iOS, Android).

Ability to work with client PC connectivity - Ethernet, TCP/IP and VPN.

Experience with routers, firewalls and network peripherals, file server knowledge.

Latvian, Russian and English languages spoken and written, ability to communicate over technical information. In addition to technical skills, you like communicating with people and you have a good attitude towards customer service.

We offer an opportunity to grow and develop your career in IT area and competitive benefits of the solid family company. Please send your CV in English, with reference ”Klinkmann IT help-desk specialist” by the 15th of December 2016. If you are interested in this job offer, please press "Apply now".