Content Creation Subchapter Lead (Content Creation, including Medical)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Global Digital Hub is a growing business line within the Roche Services & Solutions Center. Our primary goal is to enhance Roche's digital capabilities globally by supporting central initiatives in areas such as Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Content Creation, and Creative Design. The Opportunity The Content Creation Subchapter Lead is a pivotal people leader who inspires and engages subchapter members to collaborate across the network, significantly contributing to Roche’s Ten Year Ambitions. This role is accountable for driving the integration of the new operating model, exemplifying agile collaboration. The content creation chapter team consists of medical writers, content editors, project delivery coordinators, and medical copy quality assurance specialists. As the Content Creation Subchapter Lead, you will be responsible for supporting the strategic vision and direction of the chapter, continuously seeking opportunities for innovation and value creation. This critical position has a global scope, leading a diverse team across various regions. Your work will include but will not be limited to:

• Lead, mentor, and develop team members, providing coaching and support to enable them to execute content creation projects successfully and continuously improve their skills.
• Create and implement personal development plans tailored to individual needs and aspirations.
• Coordinate the operation of the Content Creation Subchapter, ensuring high effectiveness of assigned content creation activities.
• Manage content creation resources, monitor their utilization, and ensure customer satisfaction within the subchapter.
• Find, attract, develop, and retain top talent, aligned with the evolving needs of the function and the business.
• Conduct interviews and facilitate the onboarding process.
• Foster the development of the content creation team members, promoting a culture of continuous learning, innovation, and content excellence.
• Drive the embedding of the new operating model, serving as a role model for agile collaboration within the content creation subchapter.
• Collaborate effectively with different chapters, subchapters, and other relevant teams to drive impactful content creation solutions and align with business and Global Digital Hub strategies.
• Provide recommendations to enhance service quality, responsiveness, and content output to meet or exceed business partners' expectations.
• Establish and maintain process governance principles, ensuring proper documentation and adherence to content creation best practices within the scope of the Content Creation Subchapter's responsibility.
• Professionally represent the Content Creation Subchapter with key stakeholders, promoting the value and impact of content creation within the organization.
• Drives team adoption, training, and best-practice sharing around modern content tech, GenAI writing tools, DAM systems, and regulatory review platforms (e.g., Veeva Vault).
• Support the embedding of the OneRoche mindset within the content creation subchapter and across the Global Digital Hub, fostering a culture of innovation and collaboration.

• Higher education.
• Overall 5+ years of experience with 2+ years of experience delivering commercial marketing assets or campaign execution, preferably within large organizations (healthcare/pharma), agencies, or startups.
• 2+ years of people leadership experience, including direct line management or indirect team leadership within complex projects.
• High level proficiency in English, with excellent written and verbal communication skills.
• Customer-service mentality & can-do attitude.
• Continuous improvement and growth mindset, ability to work in a fast-paced and changing environment, ability to prioritize tasks.
• Strong problem-solving skills, including analytical abilities, active listening, critical thinking, and a focus on sustainable and scalable content solutions.
• Ability to thrive under pressure, manage complex challenges, and work independently while maintaining high content standards.
• Experience with the standard IT applications.
• Quick learner with a passion for exploring new technologies, tools, and techniques.
• Dynamic and flexible in adapting to different software and workflows.
• Excellent interpersonal skills to foster collaboration within the team and effectively engage with senior leaders and stakeholders.
• Ability to work in different time zones.

Nice to have

• A degree in Marketing or in Life Sciences will be considered an advantage, but candidates with other relevant experience will also be considered.
• Strong medical or science background will be considered as advantage

• Development opportunities: Roche is rich in learning resources.
• We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits & flexibility: Roche Annual Bonus, Monthly transportation allowance, Home Office set - up equipment, Health Insurance, Life/Accident insurance, Full salary when on sick leave for the first 9 days, Eyeglasses settlement, One-time payment options for various events in the life e.g. wedding, childbirth, Service Awards: We value loyalty with additional holidays and bonus payment, Work in a hybrid model (2 days/week from the office)
• A global diverse community, where we learn from each other.
• At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team.
• Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.