2023-04-13 14:47:21
2023-02-22 15:26:30

Customer manager

CVMarket.lv klients
1000 - 1400 €/m Gross
Sludinājumam beidzies publikācijas termiņš
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Job Description

  • Quality customer service, call answering, information provision and processing.
  • Online order taking and processing.
  • Order status monitoring.
  • Preparation of quotations and invoices.
  • Resolving non-standard situations.
  • Arranging and controlling deliveries in cooperation with warehouse colleagues.
  • Ensuring a high level of customer service - electronically and by telephone.
  • Controlling the availability of out-of-stock items and keeping customers informed.
  • Updating e-shop content - adding products, translating and creating descriptions

Requirements

  • High sense of responsibility and punctuality.
  • Excellent communication skills and an understanding of a good customer service culture.
  • Experience in customer service and sales is desirable.
  • Sales and results oriented personality.
  • Good computer skills (MS Office).
  • Very good knowledge of Latvian, Russian and English.
  • Willingness and ability to learn and acquire new knowledge.
  • A university degree is desirable.

Company offers

  • The opportunity to work in a stable, creative and dynamic company.
  • Professional and friendly colleagues.
  • Very good working conditions.
  • The opportunity to develop your professional skills.
  • Competitive remuneration system.