Customer Manager/Senior Customer Manager

CUSTOMER MANAGER/SENIOR CUSTOMER MANAGER

TietoEVRY searching for a new Customer Manager or Senior Customer Manager, who will join our friendly international team to manage TietoEVRY Payments Solutions existing customers.

MAIN DUTIES AND RESPONSIBILITIES:

• Planning and executing sales activities for existing TietoEVRY customers, market research and strategy planning for a specific region and customers;
• Daily work with customers, planning and managing regular meetings/calls, relationship building and regular communication with middle and top management, customer support with payment strategy and business case building;
• Continuous work on customer satisfaction improvement, new project initiation;
• Business trips, participation in the payments conferences;
• Proposal and agreement preparation considering and following the project profitability ratios and legal aspects in compliance with TietoEVRY guidelines;
• Development and expansion of cooperation with regional and global TietoEVRY partners;
• Follow-up on product and services compliance with market requirements.

REQUIREMENTS:

• At least 2 years experience in the role as a sales or account manager or project manager;
• Bachelor degree in finance, IT or law area;
• Communicability and ability to convince, skills and willingness to build long term relationship with customers;
• Ability to think logically, react rationally, to make independent and educated decisions and to take responsibility;
• Ability to represent the company in a respectable and convincing manner;
• Professional knowledge of MS Office, good presentation skills;
• Fluent English language skills – orally and written, Latvian and Russian knowledge;
• Results focused and highly motivated;
• Preferable experience in IT product and service sales or experience in Bank/Finance sector.

WE OFFER:

• Challenging work and working experience on international level in leading international IT company;
• Opportunity to work with the newest technologies;
• Professional and personal development opportunities;
• Trainings and support starting from the first day;
• Modern office environment as well as dynamic and friendly work atmosphere, possibility to work from home;
• Excellent and competent colleagues;
• Motivating salary 2000-2900 EUR (month/gross)* + sales bonuses (subject to a sales plan completion) and benefits package (health insurance, additional holidays, professional development, parking lot etc.). Monthly salary offer will be defined based up on the candidate’s professional competence compliance with job demands.