Job Description
The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages.
We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.
Customer Service Professional - the first contact point for international customers.
Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner.
Other responsibilities:
- Daily contact with customers
- Coordination of all activities toward customer
- Claims solution and return process
- Advice on product, prices and payments
- Overall responsibility for customer satisfaction
- Management of assigned customer portfolio (companies located in the Scandinavian countries).
We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.
Customer Service Professional - the first contact point for international customers.
Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner.
Other responsibilities:
- Daily contact with customers
- Coordination of all activities toward customer
- Claims solution and return process
- Advice on product, prices and payments
- Overall responsibility for customer satisfaction
- Management of assigned customer portfolio (companies located in the Scandinavian countries).
Requirements
- Excellent communication skills
- Excellent English and FINNISH or SWEDISH or NORWEGIAN
- Ability to handle several customers with differing profiles
- Ability to work under pressure and with responsibility
- Certain experience in previous customer service may come as an advantage
This position is also suitable for fresh graduates and/or candidates with other than customer service experience.
- Excellent English and FINNISH or SWEDISH or NORWEGIAN
- Ability to handle several customers with differing profiles
- Ability to work under pressure and with responsibility
- Certain experience in previous customer service may come as an advantage
This position is also suitable for fresh graduates and/or candidates with other than customer service experience.
Company offers
- An interesting work in international environment
- Daily contact with foreign subjects
- Continuous language and personal development through training (in Prague and abroad)
- Comfortable business offices in the centre of Prague.
- Extensive compensation package
- Relocation package for new employees who are foreign citizens
- Daily contact with foreign subjects
- Continuous language and personal development through training (in Prague and abroad)
- Comfortable business offices in the centre of Prague.
- Extensive compensation package
- Relocation package for new employees who are foreign citizens
Additional information
Send a CV in English
