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Customer Service Representative - Latvian Speaker


Darba sludinājuma termiņš beidzies!

Darba sludinājuma numurs 184889

Darba sludinājuma numurs


Job Description

What the job involves?

Place of work: Kraków

As a Customer Service Representative in Online Advertising you will be working on our client’s site to deliver a first class customer service experience by phone, email and chat.
You will assist clients with advertising account optimisation while demonstrating a thorough knowledge of all of our client’s unique products.
In this role you will focus on small to medium companies that can benefit from Web-based advertising and grow revenue by upselling new products and features.
Key activities include customer account reviews, pro-actively establishing client satisfaction and ensuring adaptation of account optimisation.
Don’t worry, we will provide you with a complex training regarding the product!


What we are looking for:
• Native or near native language proficiency in Latvian.
• English proficiency and comprehension.
• Experience in a customer service role or call centre.
• Excellent communication skills and confidence working with customers
• Strong analytical and problem solving abilities.
• Self-motivation to both meet and exceed existing individual and team targets.
• Ability to recognise the value of customer visibility, feedback and reviews.
• Russian at C1 or higher will be an asset

Company offers

What we offer:
• Vibrant, multi-cultural environment.
• Quarterly performance bonus.
• Comprehensive Benefits Package.
• Subsidized Health Insurance.
• Cafeteria program.
• Career & Personal Development.
• E learning access.
• Paid Annual Leave.
• Paid Sick Leave after Probation.

If you are interested in this job offer, please press "Apply now" and send the CV in English ("Pieteikties").

If you are interested in this job offer, please press "Apply now" .

Job type:
full-time, employee
Expiration date:
2018. gada 11. jūlijs
2018. gada 12. jūnijs


Who we are?

Arvato CRM Solutions ranks among Europe’s leading customer relationship partners, the place where we develop tailor-made customer support and online advertising solutions for our clients. Our approach to people is shaped by our culture of partnership, entrepreneurship and creativity.We train our employees to the highest degree and trust them to do a good job. During your career with us, we want you to continually discover something new about your work and yourself, grow professionally and develop lasting and meaningful relationships with colleagues and clients. We combine the opportunities of a big organisation with the enthusiasm of a small company.

Our Client

This position offers you the opportunity to work alongside one of our high profile client who is a global leader in innovation within the tech market, who specialise in internet based searching and video sharing platforms. If you want to work in an environment that encourages you to be yourself and build upon your skills this is the role for you!