Job Description
As one of the international fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications.
We need people with personality; people who have what it takes to master the art of communication. Great rewards and progression, you’ll find plenty of opportunities here.
It’s not just an ordinary call Centre. Our open plan office is fun, lively, supportive and welcoming and you’ll always find something different about how we work that makes your life easier. We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.
We are looking for upbeat, confident, customer focused and resilient individuals to work within our lively call centres.
As a Customer Service specialist, what kind of responsibilities will I have?
Taking incoming calls.
Handling technical and service queries from customers.
Provide exceptional customer service on every contact.
You will deliver outstanding customer service in a proactive manner.
Requirements
As an Incoming Customer Advisor, what skills & experience will I need?
Fluent Russian language and good English skills (Secondary school level).
Excellent communication skills.
Self-motivated and competitive
Computer literate.
Ability to analyze information.
Valid permission for full time employment.
Company offers
What’s in it for you?
Motivated salary with opportunity to earn more.
Motivational bonus system.
Opportunity to earn more.
Paid professional training.
Health insurance.
An alternating work schedules.
Great location - in the centre of Riga with outdoor terrace.
International working environment.
Learning and development opportunities - on-going training and up skilling throughout your career.
Friendly colleagues and lots of fun...
Once you have registered your application, you have to complete 3 Tests:
Personality test
Logic test
English test
Start date of position: We have different start dates until November, the start date would be specified during the Interview.
Non-Discrimination:
Webhelp see diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.
Is it you we are looking for? Please apply and be one of the best Customer service specialists at Webhelp Riga!
Our call centre is open between the hours 07:00 to 22:00 every day (An alternating work schedule - 8 hours shift work).
If you are interested in this job offer, please press "Apply now" ("Pieteikties").
