
Darba sludinājuma numurs
#1563374
Iespējams daļēji strādāt attālināti
Customer support manager
CVMarket.lv klients
Rīga
Saite ir nokopēta starpliktuvē
Darba sludinājuma termiņš beidzies!
Iespējams daļēji strādāt attālināti
Darba apraksts
- Lead Customer support team members, supervising the daily operations of the Customer support Department.
- Develop new and improve existing business processes in line with industry best practices.
- Control and improve process of customer orders/requests including communication with external/internal customers.
- Deal with customer complaints and reported issues maintaining of correct documentation flow.
- Maintain customer information in the CRM system.
Prasības kandidātiem
- Previous experience at least 3+ years in customer support management is a must.
- Proactive customer oriented approach.
- Experience in project/change management and process automatization.
- Strong communication and analytical skills. High attention to details.
- Very good verbal and written Latvian and English language skills. Any further language will be taken as advantage.
Uzņēmums piedāvā
- Interesting and dynamic job.
- Flexible working hours.
- Health insurance after probation period.
- Salary from 2200 EUR/month gross.
- Modern and comfortable office.
- Great colleagues and comfortable office.
Darba sludinājuma numurs
#1563374