E-commerce Systems Specialist

We are looking for a hands-on, technically proficient specialist to manage the technical execution, integration and analysis of our digital sales channels. Based full-time via our Riga office, this role is critical for ensuring our e-commerce platforms are optimized for sales and that all data flows efficiently.

• Experience: 1+ years of hands-on experience in an E-commerce Specialist, Platform/Website Administrator, or Technical Operations role.
• Technical Mastery:

- Advanced working experience with E-commerce platforms (e.g., Shopify, Magento, etc) and experience managing a full e-commerce platform.

- Strong analytical ability and high proficiency in Microsoft Excel for data manipulation (VLOOKUP, Pivot Tables) and reporting.

- Proven working knowledge of API integration and understanding of how to connect e-commerce with back-end systems.

• Problem-Solving: Demonstrated ability to quickly diagnose and resolve both front-end (platform errors) and back-end (integration issues) problems.
• Communication: Excellent technical and analytical communication skills in Latvian and English to clearly convey data insights and system requirements.

This is an opportunity to lead the digital strategy of a successful company operating in Baltics, Nordics and across EU. You will manage our e-commerce sales channel, leverage your technical skills to automate processes, and directly influence revenue growth. We offer a competitive salary and a stimulating, dynamic environment in our Riga office.

E-Commerce Platform Management & Optimization (Front-End Operations):

• Manage the day-to-day operations and performance of our e-commerce platforms.
• Upload and configure new products and collections, ensuring accurate details, imagery, and pricing are optimized for SEO and conversion.
• If applicable, implement, platform enhancements, features, and content updates.

API & System Integration (Back-End Technical):

• Design, monitor, and maintain API integrations between our e-commerce platform and core business systems (ERP) to ensure continuous and accurate data flow.
• Proactively troubleshoot and resolve data synchronization errors related to inventory, orders, and fulfillment.

Sales Data Analysis & Reporting:

• Generate and manage comprehensive sales reports and track key performance indicators (KPIs) for the website and other digital channels.
• Conduct in-depth sales data analysis to identify trends, popular products, customer behavior, and conversion opportunities.
• Provide actionable, data-driven insights to the management team to inform strategic decisions regarding inventory, pricing, and digital marketing spend.