Join us and get a once-in-a-lifetime opportunity to literally build a local banking champion!
Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.
Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.
As the EDD Process Owner, you will be responsible for the end-to-end management and development of Enhanced Due Diligence processes across the organization. You will ensure that EDD requirements, procedures, risk scoring frameworks, and related controls remain compliant with regulatory expectations while supporting efficient and consistent operations.
Working closely with Compliance, IT, CRM, and business stakeholders, you will drive process improvements, oversee the closure of identified gaps, support system enhancements, provide management reporting, and promote knowledge sharing to strengthen the organization's financial crime prevention framework.
- Own and continuously improve the end-to-end Enhanced Due Diligence (EDD) process, ensuring it is clear, efficient, compliant, and aligned across the Baltics
- Develop, maintain, and update EDD procedures, instructions, requirements, and process documentation in line with regulatory expectations and business needs
- Drive the closure of identified gaps in the EDD area and initiate improvements to strengthen process quality, efficiency, and consistency
- Provide input into EDD-related risk scoring requirements and support the development of new or improved processes, systems, and tools
- Work closely with EDD operational teams by supporting complex cases, reviewing quality, sharing feedback, and helping ensure high standards in daily work
- Collaborate with stakeholders across Compliance, CRM, IT, Sales, and other business areas to make sure EDD requirements are understood and properly implemented
- Monitor EDD quality, identify improvement areas, and turn insights into practical actions that support continuous improvement
- Prepare and provide regular reporting to management bodies on key EDD topics, risks, progress, and process developments
- Support knowledge sharing by providing guidance, training, and updates to relevant stakeholders on EDD requirements and process changes
