https://www.cvmarket.lv/971168
Group Coordinator
Darba sludinājuma numurs #971168

Group Coordinator


Expires in 29 days

Job Description

  • This team is responsible for providing consistent personalized service to our guests with the ultimate goal of achieving total guest satisfaction. 
  • Works in conjunction with, and assists, the Guest Service Manager with handling special requests such as honeymoon set-ups, anniversary packages, birthday packages, special dietary needs, medical needs, etc. for non-English-speaking guests
  • Follows up to ensure departments responsible have completed the requirements.
  • Contacts non-English-speaking guests when necessary to offer assistance in making restaurant bookings, ordering special local/dietary food, arranging special tours on board and with shore excursions.
  • Available to act as translator for non-English speaking guests needing to communicate with shipboard departments including, but not limited to, Medical, Security, Revenue outlets, Restaurant, Senior management.


Requirements

  • To be a successful member of this team, a candidate should have a passion for service, a pleasant and energetic demeanor, and previous experience in a customer contact position.
  • Great written and oral communication skills in English are required.
  • Proficiency in additional languages (such as Italian, German, French, Portuguese, Spanish, and/ or Mandarin/Cantonese) is highly preferred.
  • Relations from a recognized institution is required.
  • Intermediate knowledge of Microsoft Word, Excel and Fidelio is strongly preferred.
  • Must have a minimum of one year management experience in Hotel and/or hospitality establishments; or one year management experience in Guest Service related positions on board ships.


Company offers

  • Free accommodation and meal, while aboard
  • Free return flight tickets
  • Free Gym and Isurance aboard
  • Very dynamic and international environment with attractive remuneration package and an international career development
  • Free traveling around the world aboard the best cruise liner


Darba apraksts

• This team is responsible for providing consistent personalized service to our guests with the ultimate goal of achieving total guest satisfaction. 
• Works in conjunction with, and assists, the Guest Service Manager with handling special requests such as honeymoon set-ups, anniversary packages, birthday packages, special dietary needs, medical needs, etc. for non-English-speaking guests
• Follows up to ensure departments responsible have completed the requirements.
• Contacts non-English-speaking guests when necessary to offer assistance in making restaurant bookings, ordering special local/dietary food, arranging special tours on board and with shore excursions.
• Available to act as translator for non-English speaking guests needing to communicate with shipboard departments including, but not limited to, Medical, Security, Revenue outlets, Restaurant, Senior management.


Prasības kandidātiem

• To be a successful member of this team, a candidate should have a passion for service, a pleasant and energetic demeanor, and previous experience in a customer contact position.
• Great written and oral communication skills in English are required.
• Proficiency in additional languages (such as Italian, German, French, Portuguese, Spanish, and/ or Mandarin/Cantonese) is highly preferred.
• Relations from a recognized institution is required.
• Intermediate knowledge of Microsoft Word, Excel and Fidelio is strongly preferred.
• Must have a minimum of one year management experience in Hotel and/or hospitality establishments; or one year management experience in Guest Service related positions on board ships.


Uzņēmums piedāvā

• Free accommodation and meal, while aboard
• Free return flight tickets
• Free Gym and Isurance aboard
• Very dynamic and international environment with attractive remuneration package and an international career development
• Free traveling around the world aboard the best cruise liner


Pieteikties
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Darba sludinājuma numurs
#971168
Group Coordinator
Tu piesakies uz:
Group Coordinator
Vēlamies Tevi informēt, ka pieteikšanās uz šo vakanci notiek ārpus CVMarket.lv sistēmas. Lūdzu, uzmanīgi seko norādēm. Veiksmi!
Vēlamies Tevi informēt, ka pieteikšanās uz šo vakanci notiek ārpus CVMarket.lv sistēmas. Lūdzu, uzmanīgi seko norādēm. Veiksmi!