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Joboffer number #47532

Head of IT Operations Unit

CV Market client
Luxembourg
Job ad expired!

Darba sludinājuma numurs #47532

CV Market client
Luksemburga
Darba sludinājuma termiņš beidzies!

Job ad expired!

Job Description

Responsibilities:

  • Manage an IT unit comprising approximately 3 internal and 6 external staff, with responsibility for IT operations activities, including monitoring and support of the various contracts for external staff and hosting
  • Define the unit’s strategy and policies in order to ensure that the overall IT strategy and policies meet the business needs of the organisation and internal/external IT trends and developments
  • Maintain the IT Operations Technical Tools. (Backup/Restore, Scheduler, Performance and monitoring tools, Systems integration, Documentation of procedures, Services implementation, Operations Menu)
  • Play a hands-on technical role in the above areas where necessary, and ensure detailed follow-up of tasks assigned to internal and external staff members
  • Manage alerts and incidents in the production environment, and coordinate responses and solutions to these
  • Establish budget requests (in cooperation with the Head of Division) and manage these and other resources and means necessary to implement the formulated strategy/policies and deliver results
  • Manage contracts with external suppliers including SLA’s where appropriate. Ensure regular follow-up meetings with external suppliers in order to ensure optimal service levels.


Requirements

Qualifications:

  • University degree in Information Technology or a related discipline
  • At least 5 years’ experience in the IT function, part of which in an infrastructure or related IT function
  • Experience in managing teams
  • Expertise in IT technologies, including Unix (Solaris and/or Linux), Windows, Relational DBMS (Sybase or Oracle), IP Networking
  • Good knowledge of scripting languages, in particular Shell, Perl and Php
  • Proven strong practical experience in at least some of the following technical and functional domains: Web Services and browser based environments, monitoring tools (Nagios), scheduler tools (Autosys), backup/restore tools (Legato, Netbackup)
  • Good knowledge of IT processes and implementation methodologies, project management principles, methods and practices
  • Good knowledge and experience of implementing and managing service contracts
  • Fluent in English or French and a good knowledge of the other.

Competencies:
  • Capacity to provide sound advice, to understand and to anticipate issues
  • Ability to motivate staff and to obtain commitment towards the achievement of objectives
  • Capacity to develop her/his role and to adapt to the rapidly evolving needs of the Bank
  • Performance-oriented
  • Human relations and interpersonal skills
  • Strong oral/written communication skills


Company offers

The EIB offers attractive terms of employment and remuneration with a wide range of benefits. It is an Equal Opportunities Employer and particularly welcomes applications from women.


Additional information

To apply, please go to http://www.eib.org/about/jobs and click on reference number IT08WWW21.

Applicants must be nationals of a European Union Member State or Accession Country. Applications, including a cover letter and a curriculum vitae in English or French, should be made using the form available on the EIB website.

Applications will be treated in strictest confidence and will not be returned. Personal data is protected in accordance with Community regulations.

All current vacancies can be found on our website http://www.eib.org/about/jobs


Darba sludinājuma numurs
#47532
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Head of IT Operations Unit
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