Human Resources Coordinator (m/f)

Zoku, which is Japanese for family, tribe or clan, facilitates global living and working for the traveling professional. Zoku is a new category in the hotel industry: a flexible home/office hybrid, also suitable for long stays, with the services of a hotel and the social buzz of a thriving neighbourhood. You can live, work, relax and socialize with like-minded people – while getting wired into the city. 

Zoku still feels very much like the high-energy and ambitious entrepreneurial start-up from its early beginnings; yet, it also benefits from strong financial backing and a professional set-up to “make it big”. Zoku is created by a small team of highly enthusiastic and engaged individuals who bring on board bags of enthusiasm and gumption. It describes itself as “a sprawling family thanks to an amazing group of people who have supported the company over the last few years”. 

After opening the first Zoku in Amsterdam in 2016, the team started the European expansion and has now several deals in the pipeline to open in 2020 and beyond.

Further information on Zoku can be found at www.livezoku.com, as well as by browsing its various social media platforms (e.g. Facebook, Instagram, Twitter and Youtube).

It is also noteworthy to mention that Zoku became B-corp certified in August 2018. On its website, under the ‘Green Zoku’ page you can find an overview of Zoku’s social and sustainable responsibilities as well as its impact vision, i.e. the ‘why’ as it pertains to how we believe we can make a difference 

Do you love to work with people but also get a kick out of administrative tasks and organizing and planning? We have the perfect mix for you! We have an awesome Zoku culture and as the Human Resources coordinator you will be the guardian of it. You will be organizing recruitment days, be responsible for the entire onboarding journey of all new Zokus for our property in Vienna and will be arranging team events. Your most important task will be to make sure that all Zokus are in a happy place, love what they do and help them be at their best! Do you also have a have flair for numbers? Our centralized accounting department in Amsterdam needs your help with the local financial administration. You will be responsible for the cash in the hotel together with invoice and mail scanning.
You will report to the General Manager of Zoku Vienna, while working closely together with the centralized Finance and HR teams, based at the Home Office in Amsterdam. The HR Coordinator position is a part time position, approximately 20 hours per week.

We will be opening our second location in Vienna, Austria, in, Q1 2021. Located in the central Second District of Leopoldstadt, Zoku Vienna will be close to the Vienna University of Economics and Business, the Messe Wien Conference Center, and the iconic Prater park. The HR Coordinator role will firstly be focused on the preparation of the opening, followed by opening the property and then operating it.

As the HR coordinator, you will be trained to become a versatile all-round HR employee with exposure to various areas within Finance.
Overview of the HR tasks you will be responsible for:

• Be the guardian of the Zoku culture
• Plan and organize Zoku’s monthly events calendar
• Handle the on-boarding of all new Zokus
• Draft up local HR policies and execute and implement SOP’s
• Organize the recruitment and hiring together with the General Manager
• Ensure all Zokus are happy and healthy individuals
• Complete the month end payroll to hand over to our 3rd party pay processor, together with our centralized HR team, based in Amsterdam
• Ensure proper and continuous training and development of the team
• You will be responsible for the proper administration of all staff related topics, using our HRM system called BambooHR
• Ensure proper contracting of all employees of Zoku Vienna
• Make sure we apply the right labour law and follow the applicable labour agreement of the union
• Other exciting HR related stuff!

Overview of the Finance tasks you will be responsible for:

• Cashiering (managing cash floats and drops). You will be the main contact for the cash pick up company
• Sorting and scanning invoices or other general mail which Zoku in Amsterdam needs to take care of

• Have an outgoing, bubbly personality and a natural curiosity towards people
• Love to take of others and are eager to get the best out of themselves and their peers
• Are proactive, organized and full of new creative ideas to test and implement
• Have a warm heart and keep their head cool
• Happily take on a variety of roles
• Have strong communication skills
• Enjoy working with people and numbers
• Are handy with software and pro-active in going the extra mile to solve problems

MUST HAVES

• You have experience in Human resources and with the Austrian labour law
• You are fluent in both German and English, other languages are a plus
• You are an EU resident or have a valid working and living permit for Austria
• You are available to work at least 20 hours

• A market conform salary and incentives package, in accordance with experience and know-how (minimum of € 1.930 gross per month based on full time)
• Part time (approx. 20 hours) position at “One of the 25 Coolest Hotels in the World” according to Forbes
• 25 vacation days to relax & unwind (based on full time)
• An annual budget that can be applied for personal development
• Phone contract and laptop from Zoku
• Exciting on-the-job training opportunities
• Lots of cool wanna have benefits