Analyse and propose solution for non-standard issues that cannot be resolved as part of normal operations activities;
Manage knowledge base, contribute issue solutions
Provide operations team with operational instructions. Describe procedures of parameterization changes.
Agree internally and with external vendors on request priority and severity.
Submit requests to external vendors, reconcile descriptions, requirements, and delivery timeline.
Develop reports requested by business users. Provide other teams with consultancy on system data structure.
Analyze system code and possibly develop fixes or additional functionalities
Fluent spoken and written English.
Ability to document procedures and create process descriptions in English.
General IT skills:
Understand computer architecture
Good level in at least one programming language
General understanding of IT project organization, IT system delivery model
General understanding of data base technologies and data base management systems
Ability to acquire, structure and document business requirements for new functionalities
Ability to communicate effectively with business users, by explaining system functionality in a simple and structured way
Ability to create ER models, data models
Ability to create data processing algorithms and describe those graphically
Ability to program in Perl
User level knowledge of Unix.
Ability to create scripts using Unix shell scripting language
Ability to create statements in SQL language
Ability to use Oracle loader;
Tune SQL statements for performance
Dynamic job in fast developing international company, mulitinational environment, opportunities for personal growth, competitive salary and full social warranties