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Joboffer number #15026

IT Support Specialists

CV Market client
Rīga
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Job ad expired!

Darba sludinājuma numurs #15026

CV Market client
Rīga
Saite ir nokopēta starpliktuvē
Darba sludinājuma termiņš beidzies!

Job ad expired!

Job Description

Analysing and proposing solutions for non-standard issues that cannot be resolved as part of normal operational activities;

  • Processing problem reports, support requests, information requests and incidents and solving them within your competence area or escalating them to other teams;
  • Providing the operations team with detailed instructions and procedures for changing parameters;
  • Submitting requests to external vendors, reconciling descriptions, requirements, and delivery timelines and providing input for release planning;
  • Developing reports requested by business users and providing other teams with consultancy on system data structures;
  • Analyzing system code and developing possible workarounds for issues.


Requirements

  • Understand computer architecture
  • Good level in at least one programming language
  • General understanding of IT project organization, IT system delivery model
  • General understanding of database technologies and database management systems
  • Ability to collect, structure and document business requirements for new functionalities
  • Ability to communicate effectively with business users, by explaining system functionality in a simple and structured way
  • Ability to create entity relationship and data models
  • Ability to create data processing algorithms and describe those graphically
  • Ability to program in Pearl
  • User level knowledge of Unix.
  • Ability to create scripts using Unix shell-scripting language
  • Ability to create statements in SQL language
  • Ability to use Oracle Loader;
  • Tune SQL statements for performance
  • Fluent English, both spoken and written.
  • Ability to document procedures and create process descriptions in English.


Company offers

After an exciting start up period, you will have a challenging job in a very dynamic international work environment and good career opportunities in an international company.


Additional information

If you are interested by this challenge, please do not hesitate to email us with your CV or further questions at: Contact_RigaBilling@tele2.com.


Darba sludinājuma numurs
#15026
Tu piesakies uz:
IT Support Specialists
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