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Joboffer number #136052

ITSM Application Specialist

CV Market´s client
Rīga
Job ad expired!

Darba sludinājuma numurs #136052

CV Market´s client
Rīga
Darba sludinājuma termiņš beidzies!

Job ad expired!

Job Description

  • Solve and follow-up service requests and incidents of ITSM service platform.
  • Participate in development projects in ITSM area if necessary.
  • Maintain information on environments, servers and databases.
  • Responsible for Quality of IT Services in the area of responsibility (Such as IT-service availability and keeping the promised SLA during incident and change management).
  • Recommending new IT-service related improvement actions to meet the service quality target.
  • Actively identify and solve problems in IT services, related processes and co-operation for IT-services in the team’s responsibility area.


Requirements

  • A fundamental understanding of IT service management.
  • Knowledge of UNIX and Linux systems, relational databases (MySQL) web technologies and applications (XML, HTML, JavaScript, Web Services, etc).
  • Fluency in English.
  • Deep understanding of customer demands and requirements for the quality of the service.
  • Ability to think logically and solve problems efficiently is required.
  • Experience with networks, protocols and email (SMTP, POP3) will be considered as an advantage.


Company offers

  • Challenging work in a leading international corporation.
  • Opportunitiesfor career development in a fast growing international company.
  • Motivating compensation package.

If you are interested, please send your CV to e-mail: natalia (at) trendsetters.lv with a reference „ITSM APPLICATION SPECIALIST”. Contact person: Natalia Loskutova, tel. 26017767.


Additional information

We'll inform just selected candidates.
Confidentiality is guaranteed.


Darba sludinājuma numurs
#136052

Location:
Rīga
Job type:
full-time
Additional info:
employee
Expiration date:
11 March 2013
Published:
28 February 2013

CV Market´s client

Trendsetter’s Client is the company which enhances financial information flows and pioneers electronic invoicing in 15 European countries with a staff about 2,000 professionals. Range of services includes solutions for efficient management of incoming invoices in organizations, as well as cost-effective processing of outgoing invoices either electronically or on paper. Depending on the customer's needs, services can be scaled anywhere from standard services to full business process outsourcing.

To support global customers and operations within Europe, the company has in Riga an IT Competence Center. The competence center plays a key role in increasing production efficiency, quality and customer satisfaction across Europe.

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Informācija par darbu

Atrašanās vieta:
Rīga
Darba amata apraksts:
pilna slodze
Papildus informācija:
pastāvīgs darbinieks
Sludinājums publicēts līdz:
2013. gada 11. marts
Ievadīts:
2013. gada 28. februāris

CV Market´s client

Trendsetter’s Client is the company which enhances financial information flows and pioneers electronic invoicing in 15 European countries with a staff about 2,000 professionals. Range of services includes solutions for efficient management of incoming invoices in organizations, as well as cost-effective processing of outgoing invoices either electronically or on paper. Depending on the customer's needs, services can be scaled anywhere from standard services to full business process outsourcing.

To support global customers and operations within Europe, the company has in Riga an IT Competence Center. The competence center plays a key role in increasing production efficiency, quality and customer satisfaction across Europe.

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ITSM Application Specialist
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