Partners Success Associate

Millions of people across Europe are looking for better ways to build long-term wealth. We're building the platform that makes it possible.

As a Partner Success Associate, you will drive the success of our partners by supporting them at every stage of their journey. . You will collaborate closely with Mintos legal, risk, and finance teams, as well as account executives, to deliver outstanding support to our partners - ensuring their satisfaction and helping them get maximum value from our services. This means daily communication with a wide range of representatives at our lending companies, from accountants to C-level executives.

You will:

• Lead the onboarding of new lending companies - guiding them through the full process from initial setup to going live on the marketplace
• Keep partner profiles in the Mintos back office accurate and up to date, from documentation to system settings
• Support the operations of active lending companies by preparing amendments to legal agreements
• Act as the go-to person for partners on API-related technical issues
• Analyze partner data to spot improvement opportunities and proactively address potential challenges before they escalate
• Collaborate daily with legal, risk, business development, and other cross-functional teams to help our partners thrive

• Excellent communication skills - active listening, persuasion, and the ability to find comprehensive solutions for partners
• Strong organizational skills, including time management, prioritization, and reporting
• Interest in process automation and using AI tools to work smarter and more efficiently
• Ability to work collaboratively in a team environment
• Business level or higher level in English
• Solid MS Office (PowerPoint, Excel & Word) skills

Nice to have

• Education in the relevant field
• Experience in client support, project coordination, or partner onboarding
• Basic knowledge of corporate finance

• Flexibility that fits real life. We understand how important it is to stay connected with colleagues while having the opportunities to work remotely. Come to the office to collaborate and be productive side by side, work from home when you need to, and spend up to three months each year working from another country.
• Generous vacation policy. Rest and recovery are essential. We don’t limit vacation to the minimum required by law. Take the time you need to recharge and come back refreshed.
• Learning and growth. An annual €1,200 learning budget to support your professional and personal growth. Whether you want to explore something new or deepen your expertise, we’ll support you along the way.
• Very well-equipped office. Comfortable environment matters. When in the office, enjoy the parking, showers, kitchen with snacks and drinks, massage chair, nap room and others.
• Proud to be recognized for fairness Mintos was recognized by Figure Baltic Advisory for fairness and equality in compensation and representation, achieving 3rd place in 2025.
• International team of 200+ people from 17+ countries Join a diverse team where different perspectives and experiences are valued. We work across Europe, share ideas openly, and collaborate to solve meaningful challenges together.