2023-04-13 14:47:21

People Operations Partner

GoCardless, SIA
20000 - 30000 €/y Gross

Job Description

We’re looking for an enthusiastic and motivated People Operations Partner to join our People Operations team. In this role, you'll support our global employees with various people-related processes . You'll ensure that all business-as-usual activities related to onboarding, offboarding, payroll, and benefits are completed accurately and on time with exceptional customer service.

Reporting to the People Operations Manager based in London, you will be responsible for a variety of day-to-day activities within the People Operations Team. You should be eager to learn and reliable as you handle various processes and support the team amid busy and shifting priorities. You’ll gain exposure to various People projects and initiatives aimed at enhancing employee experience, along with opportunities for process improvement and automation.

  • Ensure a smooth and customer focussed experience in all people operations processes and, including coordination with internal stakeholders, and external providers, and handling employee queries.
  • Delivering insightful analysis by skillfully handling data, helping work better and making smarter decisions.
  • Leading initiatives for process improvements and identifying process gaps, while designing effective solutions.
  • Continually refreshing our internal procedures and guides, ensuring they are crystal clear and user-friendly, making your work life smoother and more enjoyable.
  • Having a passion for technology and an aptitude for creative problem-solving, and seeking innovative solutions.
  • Support Global Mobility cases where required, helping navigate the process in line with the in country regulations and company policy.

Requirements

  • Previous knowledge and experience in HR Operations/ Generalist or Specialist role
  • Strong focus on accuracy and a commitment to maintaining high standards in all People processes
  • A proven track record in initiating and implementing process improvements.
  • Experience in thriving within a fast-paced environment.
  • Creative and curious mindset that brings ideas to life
  • Good communication skills
  • Providing exceptional customer service to employees and stakeholders
  • Ability to work independently and ensure the accuracy of information before entering it into systems.

Nice to have

  • Previous experience in global mobility is a plus but not essential

Company offers

  • Wellbeing- stay healthy with dedicated support and medical cover
  • Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Parental leave - to suit everyone embarking on life's great adventure
  • Learning Budget - lead your own development with an annual learning budget
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)