Join us and get a once-in-a-lifetime opportunity to literally build a local banking champion!
Join our team as a Product Manager!
Are you passionate about creating seamless banking experiences and driving product improvements from idea to implementation? Join Luminor as a Product Manager and take ownership of our eArrest products and services, helping shape solutions that deliver value to both customers and the business.
In this role, you will work at the intersection of business, technology, operations, and compliance, ensuring our eArrest services continue to evolve, remain compliant, and deliver an excellent customer experience. You'll collaborate with diverse stakeholders, prioritize product development initiatives, and drive continuous improvement across processes and systems.
How You Will Make an Impact:
- Own and develop eArrest products and services end-to-end
- Define and maintain product vision, roadmap, and priorities
- Drive product enhancements, system updates, and issue resolution
- Monitor product performance, service levels, and key metrics
- Collaborate with IT, Operations, Customer Service, AML, and other stakeholders to improve processes and customer experience
- Manage incidents and ensure mitigation actions are implemented
- Gather, analyze, and manage business requirements during change initiatives and releases
- Identify opportunities for process simplification and automation
- Ensure alignment with internal policies, regulatory requirements, and risk management practices
- Support audits, risk assessments, and business continuity activities
- Maintain and prioritize the product backlog and work in an Agile environment
- Contribute to knowledge sharing and support colleagues through training and guidance
What Makes You a Great Fit:
- Experience working as a Product Owner, Product Manager, Business Analyst, or in a similar role
- Experience gathering, analyzing, and documenting business requirements
- Ability to communicate complex topics to both technical and non-technical audiences
- Experience working with IT development teams and Agile ways of working
- Understanding of banking products, services, or financial industry processes
- Strong stakeholder management, problem-solving, and prioritization skills
- Proactive mindset with a hands-on approach and attention to detail
- Professional English language skills
- Experience with Jira, Confluence, and business process modelling tools is an advantage
