Reservation specialist

• Manage daily reservation tasks and own your individual booking flow within international hotel chains.
• Work with various client segments, including individual travelers, groups, corporate clients, and online travel agencies (OTAs).
• Respond to reservation inquiries via telephone and email in line with international brand standards and internal SOPs.
• Work with Opera PMS and Call Center systems (previous experience with these systems will be considered an advantage).

• Excellent written and verbal communication skills in English (knowledge of Swedish will be considered an advantage).
• Previous experience in customer service/call center environment (familiarity with the tourism industry or a reservations specialist role will be considered an advantage).
• The ability to react quickly to changes and focus on solving various non-standard situations.
• A strong sense of ownership, with the ability to follow tasks through to completion and work independently and purposefully.

• Health insurance after probation period.
• Gross salary: from €1200-1500, depending on professional experience.
• Employee rates and bonuses at Mogotel Hotel Group-managed hotels, restaurants, and SPAs.
• Opportunity to participate in various corporate events.
• Access to a wide range of partner offers and discounts.
• Work at a fast-growing international company that is also represented in 9 European countries.
• Career growth opportunities both in Latvia and in other company projects in Europe.
  
  

Please send your CV and letter of application under "Apply".
We contact the candidates who will be invited for an interview! 

Mogotel Hotel Group will process your personal data in accordance with its Privacy Policy, which you can find on the Mogotel Hotel Group website under Privacy Policy https://www.mogotel.com/en/privacy-policy.

If you wish your application and CV to be saved for future recruitment at Mogotel Hotel Group, please indicate in your application: 'I agree that my application and Curriculum Vitae (CV) will be saved for future recruitment at Mogotel Hotel Group and may be used in future recruitment for other relevant vacancies at Mogotel Hotel Group.'