https://www.cvmarket.lv/199105

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Russian speaking Customer Support Specialist

CV MARKET´S CLIENT

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Darba sludinājuma numurs 199105

Darba sludinājuma numurs

199105

CV Market´s client Russian speaking Customer Support Specialist

Job Description

As one of the international fastest growing customer experience outsourcers, Webhelp is leading the way in an ever-changing world of communications.
We need people with personality; people who have what it takes to master the art of communication. Great rewards and progression, you’ll find plenty of opportunities here.
It’s not just an ordinary call centre. Our open plan office is fun, lively, supportive and welcoming and you’ll always find something different about how we work that makes your life easier. We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.

We are looking for communicative, friendly and customer focused personalities to work within our lively call centre.

As a Customer Service specialist, what kind of responsibilities will I have?    

  • Taking incoming calls    
  • Handling technical and service queries from customers    
  • Provide exceptional customer service on every contact    
  • You will deliver outstanding customer service in a proactive manner.


Requirements

As an Incoming Customer Advisor, what skills & experience will I need?

  • Fluent Russian language and good English skills (Secondary school level)    
  • Excellent communication skills    
  • Self-motivated and competitive    
  • Computer literate    
  • Ability to analyse information    
  • Valid permission for part-time/full time 
  • Hight School Certificate


Company offers

What’s in it for you?    

  • Motivated salary with opportunity to earn more    
  • Motivational bonus system     
  • Opportunity to earn more     
  • Paid professional training     
  • Health insurance     
  • An alternating work schedules    
  • Great location - in the centre of Riga with outdoor terrace     
  • International working environment     
  • Learning and development opportunities - on-going training and up
  • Skilling throughout your career    
  • Friendly colleagues and lots of fun!



Location:
Rīga
Job type:
full-time or part-time
Expiration date:
27 September 2019
Published:
29 August 2019
Gross salary:
From 950 EUR monthly

CV MARKET´S CLIENT

Webhelp supports one of the world's most innovative and popular telephony and IT companies to which we are looking for customer service representatives to handle incoming customer inquiries. We are currently working on a very exciting period of growth and new tasks also require new colleagues.
You will be part of Webhelp, a leading Contact Center, currently with about 40.000 employees. You will work at our site in Riga city centre. You’ll recognise a high-performance contact center that produces results built on carefully customized processes, experience and a desire to be the very best in our business. We work with strong brands, where only the best service is expected and therefore you must be ready to contribute to our ongoing success!
As our clients' first point of contact, you will be the one that provides award-winning service, solutions and support. We depend on your ability to listen to our customers and use your technical expertise, creativity, and passion to meet their needs - and put a friendly voice on a great product.