Darba apraksts

• CUSTOMER SERVICE: Deliver the best service, quality and value to every customer, every time. Maintain customer satisfaction as the driving philosophy of the business. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Commit to satisfying every guest. Level of service provided to major accounts and groups meet or exceed customer expectations.
  
• PEOPLE: Manage people according to Hotel's values. Maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower employees to successfully perform their jobs. Help to develop management talent by acting as a mentor for others. Ensure employees fully understand performance standards, review process, and reward successes. Train employees to increase level of customer sales and service skills on an ongoing basis.
  
• QUALITY: Know the department operating standards and consistently meet those standards; including set up and maintaining an approved filing system, keep clients information organized according to standards, etc. Meet deadlines and respond to corporate, CVB and system sales leads in a timely manner. Require little to no supervision. Seek out assignments to improve the Sales department.
  
• MANAGING THE BUSINESS: Analyze the hotel's demand segments, sources of business for each, and manages pricing and room inventory to maximize revenues and profits. Know the principle competition for each segment and leverage hotel's relative strengths against each. Identify and effectively react to major revenue opportunities on an ongoing basis. Accurately forecast revenues and profit potential from accounts and groups within acceptable variance levels. Meet or exceed sales goals for group bookings/corporate accounts, new leads, contacts and number of weekly sales calls. Maintain effective involvement with key community organizations. Demonstrate effective sales skills to obtain maximum repay.

Prasības kandidātiem

• Bachelor's degree or 2 years service sales experience.
  
• Negotiation skills.
  
• Business communication skills.
  
• Read, write, and speak English, Latvian and/or Russian fluently.
  
• Understanding/knowledge of computers.
  
• Present a professional appearance and confidence.
  
• Time management skills.
  
• Ability to communicate effectively with public and other employees.

Uzņēmums piedāvā

CAN YOU MANAGE THE ABOVE?
Are you ready for the role of Sales Manager?
Do you have previous Hotel Sales experience, experience of Rooms Sales or experience in Revenue Management?
Or do you have sales experience in a similar sector, ex. Hospitality, Travel?

Cita informācija

If so get in touch with The Sales Recruitment info@balticbeach.lv and forward your CV and Cover Letter as a Word attachment.