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Joboffer number #52616

Service engineers

CV Market´s client
Belgium
Job ad expired!

Darba sludinājuma numurs #52616

CV Market´s client
Beļģija
Darba sludinājuma termiņš beidzies!

Job ad expired!

Job Description

First Line Service Engineers
Assure first line repair of our global portfolio of products. Customer complaint handling. Ready to work in shifts.
Senior First Line Service Engineer
Assure first line repair of our global portfolio of products. Manage first level escalations. Identify areas of improvements. Coach team members. Create performance measurements.
First Line Infrastructure Engineer
Assure on-line monitoring of the network. Treat infrastructure outages. Ensure feedback to customers. Ready to work in shifts.
Second Line Service Engineers
Assure second line support for Voice, Mobile, SMS, MMS and signalling products. Interact with vendors. Take part in a guard duty service.
Senior Second Line Service Engineer
Assure second line support for Voice, Mobile, SMS, MMS and signalling products. Perform incident management. Work closely with vendors and engineering. Coach team members. Monitor key performance indicators.


Requirements

  • Bachelor or Master degree in Telecom, ICT or Electronics
  • (Senior) First Line Service Engineers: Knowledge of SS7, ISUP, MAP, SIP
  • (Senior) Second Line Service Engineers: Knowledge of Unix and SQL commands and the protocols FTP/sFTP, HTML over HTTPs, SNMP over TCP/IP, SOAP, Diameter, MAP, SS7
  • Customer oriented, good communication and problem solving skills
  • At least 3 years experience in a telecom environment (only for the Senior)
  • Fluent in English


Company offers

An attractive remuneration with many fringe benefits, a professional and stimulating working environment, various career opportunities, high-quality training and a rich and acknowledged expertise. You will receive assistance from a relocation agency.


Additional information

Please send your CV to bics.hr@belgacom.be

More information: www.belgacom.be (Belgacom Group>career>vacancies>BICS)

Contact: Annouck Muls: 0032 474 996857 or Bea Doumen: 0032 477 254374


Darba sludinājuma numurs
#52616

Location:
Belgium
Job type:
full-time
Additional info:
employee
Expiration date:
28 October 2009
Published:
28 September 2009

CV Market´s client

You have a technical diploma?
You are working in telecom or interested to build up a telecom career?
You are interested to work in Belgium?


Belgacom International Carrier Services (BICS) is a subsidiary of the Belgacom Group (Belgium). From its early days of operations in 1996, Belgacom ICS grew up to become one of the world’s largest voice and data transit operators, with over1 Bio Euro in sales, 14 Bio minutes through us from and to our 500 fixed and mobile operator customers. We employ around 330 highly skilled employees in our HQ in Brussels and our regional offices in Singapore, New York, Dubai and Bern.

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Atrašanās vieta:
Beļģija
Darba amata apraksts:
pilna slodze
Papildus informācija:
pastāvīgs darbinieks
Sludinājums publicēts līdz:
2009. gada 28. oktobris
Ievadīts:
2009. gada 28. septembris

CV Market´s client

You have a technical diploma?
You are working in telecom or interested to build up a telecom career?
You are interested to work in Belgium?


Belgacom International Carrier Services (BICS) is a subsidiary of the Belgacom Group (Belgium). From its early days of operations in 1996, Belgacom ICS grew up to become one of the world’s largest voice and data transit operators, with over1 Bio Euro in sales, 14 Bio minutes through us from and to our 500 fixed and mobile operator customers. We employ around 330 highly skilled employees in our HQ in Brussels and our regional offices in Singapore, New York, Dubai and Bern.

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Service engineers
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!
Employer is asking you to finalize your application on an external website. Please carefully follow further instructions. We hope you get the job!