Job Description

Employer:
Apollo Ship Chandlers for Regent Seven Seas

Position Sommelier
Department Hotel
Section Food and Beverage
Reports to Head Sommelier
Supervises Wine Steward


Primary Objective of the Position
 To ensure guests satisfaction by assisting the Head Sommelier in delivering quality and variety of wines and wine services, consistently and effectively reflecting the luxurious nature of Regent Seven Seas Cruises.

Key Performance Indicators

• Guest satisfaction measured by Guests comment cards in regards to his – her own area of responsibility,
  
• Full compliance with USPH regulations,
  
• Achievement of departmental financial targets (revenue, costs),
  
• True ambassador of Regent Seven Seas Cruises and Service Anchors.
  

Areas of Accountability
To provide guests with quality and variety of wine and wine services by:
o Ensuring that own area is properly stocked and set up as scheduled,
o Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location,
o Supervising Wine Waiters with wine service in alternative dining locations,
o Assisting the Head Sommelier with opening wine bottles and preparing the restaurant for service every morning,
o Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice,
o Being aware of all events and activities on the ship at all times,
o Making suggestions to the Head Sommelier when creating and updating the wine list and definitions for menus,
o Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity,
o Resolving any passenger queries or questions, reporting immediately any guests´ dissatisfaction to the Head Sommelier, so he-she can action with effective discretionary guest recovery.

To ensure full compliance with USPH regulations by:
o Ensuring the maintenance of all utensils and equipment in own area,
o Ensuring the highest cleaning standards of the wine cellar buckets and stands in all outlets.

To assist with effective operation of the department and achieving and exceed departmental financial targets (revenue, costs) by:
o Keeping self aware of targets, costs and monitoring procedures,
o Providing ideas to maximize beverage revenues and minimize costs,
o Ensuring compliance with company procedures, good stock control and accurate charging to accounts,
o Seeking every opportunity to up sale wines, without being pushy,
o Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times,
o Receiving requisitions and organizing the wine cellar with stock.

To assist with loading and off loading of luggage and provisions if requested.

Key Performance Indicators

• Guest satisfaction measured by Guests comment cards in regards to his – her own area of responsibility,
  
• Full compliance with USPH regulations,
  
• Achievement of departmental financial targets (revenue, costs),
  
• True ambassador of Regent Seven Seas Cruises and Service Anchors.
  

Areas of Accountability
To provide guests with quality and variety of wine and wine services by:
o Ensuring that own area is properly stocked and set up as scheduled,
o Ensuring effective beverage services in the restaurants, being fully responsible for the service in a section of the main dining room or an alternative dining location,
o Supervising Wine Waiters with wine service in alternative dining locations,
o Assisting the Head Sommelier with opening wine bottles and preparing the restaurant for service every morning,
o Knowing the full wine list in order to assist guests with their choices, being able to make recommendations to guests for a better choice,
o Being aware of all events and activities on the ship at all times,
o Making suggestions to the Head Sommelier when creating and updating the wine list and definitions for menus,
o Assisting, if requested by the Head Sommelier, with the setting up of wine tasting and any other relevant activity,
o Resolving any passenger queries or questions, reporting immediately any guests´ dissatisfaction to the Head Sommelier, so he-she can action with effective discretionary guest recovery.

To ensure full compliance with USPH regulations by:
o Ensuring the maintenance of all utensils and equipment in own area,
o Ensuring the highest cleaning standards of the wine cellar buckets and stands in all outlets.

To assist with effective operation of the department and achieving and exceed departmental financial targets (revenue, costs) by:
o Keeping self aware of targets, costs and monitoring procedures,
o Providing ideas to maximize beverage revenues and minimize costs,
o Ensuring compliance with company procedures, good stock control and accurate charging to accounts,
o Seeking every opportunity to up sale wines, without being pushy,
o Assisting the Head Sommelier with the inventory of glasses, utensils and bottles, ensuring all glasses and utensils are in pristine condition at all times,
o Receiving requisitions and organizing the wine cellar with stock.

To assist with loading and off loading of luggage and provisions if requested.

Requirements

You can apply for this job if you are:

• At least 21 years of age
  
• speak good English
  
• are hospitable and friendly person
  
• having relevant experience

Company offers

Luxury cruise ships sailing around the World - combine work and travel, but be ready for hard work!

Work experience in International Company
Food, and accommodation are covered by the company
Permanent job with 6 months contracts followed by 2 months vacation

SOMMELIERS HAVE A FIX SALARY OF 2550US$ + THE LOYALTY BONUS

Loyalty Bonus ( European Based Contracts) - rewarded monthly but paid out at the end of the contract:

First Contract
$ -

Second Contract
$ 150.00

Thrird Contract
$ 300.00

Fourth Contract
$ 450.00

Fifth Contract
$ 600.00

Sixth Contract
$ 600.00

Maximum
$ 600.00

Company pays for joining ticket and Crew pays for return in vacation ticket, which will be reimbursed if crew returns for new contract

Crew pays for Medical, Company will refund $ 200.00

Additional information

Apply now forwarding your CV in English to cruises@ismira.lt
Our Personnel Managers can communicate in English, Russian and Lithuanian languages.

SIA «ISMIRA Latvia»
Rīga, Skolas iela 21-611
Tel: +371 67271647
Fax: +371 67270384
Mob: +371 25477747
ismiralatvija@inbox.lv