Swedish speaking Coach

Caboline Customer Service Latvia is looking for a Swedish speaking Coach (in Riga).

Cabonline is the largest taxi network in the Nordics with different brands all overSweden, Norway, Finland and Denmark - at all hours, all year round. Cabonline Customer Service Latvia has its call centers located in Latvia - in three wonderful cities - Rīga, Daugavpils and Liepāja.

Responsibilities:

• To understand the company's customer service systems.
• Assist call centre operators and dispatchers in resolving problematic situations.
• Daily communication with structural units in Sweden and Norway.
• To analyse work of call centre operators and dispatchers.
• To motivate and encourage employees in their work processes.
• To help operators and dispatchers improve their performance etc.

Requirements:

• Fluent Swedish.
• Ability to respond quickly to a variety of problem situations.
• Good communication and teamwork skills.
• An active and opened personality.

What do we offer?

• Great, friendly, knowledgeable and supportive colleagues.
• Career growth opportunities.
• Flexible work hours.
• Bonuses for evening, night and weekend shifts.
• Good health insurance package (after 3 months of work).

Salary from: 1510-1900EUR/gross