TRODO is a team of passionate people who helps to pair car lovers with brand new spare parts for their cars. For the last 8 years Trodo has had a succesfful international experience in selling spare parts online. To improve our customer satisfaction we are currently looking for
<b> Swedish Speaking Customer Service Manager. </b>
Consult Trodo customers via phone, email, and live online chat, providing timely support for any issues using Trodo;
- Communicate with customers regarding in-store issues and escalate as necessary;
- Work closely with the colleagues on order and process flow issues; Collaborate with shipping vendors on any customer shipping issues, including filing claims for lost packages, and initiating returns for incorrect orders;
- Review all customer ratings on social networks, feedback sites and do a public answer if needed.
- Fluent Finnish language skills;
- Good English language skills;
- Excellent telephone manner (communication, listening and social skills);
- Positive attitude;
- Basic knowledge about construction of car will be considered as an advantage.
- Competitive salary (1400-2000 eur before taxes) depending on skills & performance;
- Professional and friendly team;
- Health insurance.
If you are interested in this position, please click "Apply".
11 July 2019
From 1400 up to 2000 EUR monthly
Company reg code: 40103904244
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