2023-04-13 14:47:21
2023-02-22 15:26:30

Swedish speaking customer service representative

CVMarket.lv klients
1780 - 2240 €/m Gross
Sludinājumam beidzies publikācijas termiņš
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Job Description

  • Advising clients on various issues using email and voice support.
  • Outbound calls to clarify information or provide feedback to clients/partners.
  • Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation.
  • Solving complex issues, claims, helping the client in solving a critical situation.
  • Correct entry of information received from the client into the database.

Requirements

  • Knowledge of Swedish language (B2-C1).
  • Knowledge of English language (B2).
  • To be both a sociable and friendly team member as well as an independent task performer.
  • To be fast and able to work in a dynamic work environment.
  • Multitasking skills.

Company offers

  • Great work conditions.
  • Corporate training for all new hires.
  • Additional health insurance after 6 months.
  • Active and fun corporate life throughout the year.
  • Career growth opportunity.
  • Gliding schedule: 5/2, morning shifts from 09:00 to 17:30; 40 hours per week.