2023-04-13 14:47:21

Swedish speaking customer service representative

CVMarket.lv klients
1959 - 2634 €/m Gross

Job Description

Advising clients on various issues using email and voice support;
Outbound calls to clarify information or provide feedback to clients/partners;
Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
Solving complex issues, claims, helping the client in solving a critical situation;
Correct entry of information received from the client into the database.

Requirements

Knowledge of Swedish language (B2-C1);
Knowledge of English language (B2);
To be both a sociable and friendly team member as well as an independent task performer;
To be fast and able to work in a dynamic work environment;
Multitasking skills;

Company offers

Remote selection process;
Great work conditions;
Corporate training for all new hires;
Additional health insurance after 6 months;
Active and fun corporate life throughout the year;
Career growth opportunity;
Gliding schedule: 5/2; 40 hours per week;
Can provide a possibility for a temporary remote job opportunity for those who are living in other cities in Lithuania.