Telemarketing Sales Representative (Inbound/ Retention) with fluent Swedish language knowledge to work with existing Swedish customers

Darba apraksts

• To work with inbound leads, register and process them in the required time;


• To Convert the leads into contracts with the highest possible conversion rate;


• To monitor the consumption and sales of newly recruited customers to make sure that they are active;


• To exercise agreed number of cold calls per day to bring new customers to Eden portfolio;


• To identify and work on customer complaints and rejections in order to maximize the customer satisfaction and Customer life with Eden;


• To work with non-active customers and activate them, also learn for the reasons of non-activeness and build a system of preventive measures;


• To act as a customer advisor on needs if drinking water and how to choose the quality of drinking water;


• To work with discounts in a smart way to minimize the impact on profitability;


• To propose to the management and to implement different campaigns to attract new customers and/or retain existing customers;


• To report agreed data accurately and on time.

Prasības kandidātiem

• Sales experience over the telephone;


• Swedish language as a native language;


• Any of the Baltics languages or Russian or English will be an advantage;


• Sales experience over the telephone;


• Excellent communication skills;


• Result oriented;


• Higher education would be an advantage;


• Good knowledge of MS Office.

Uzņēmums piedāvā

• Interesting and challenging work in an international company;


• Good environment for personal and professional development;


• Professional, friendly and reliable colleagues.


• Competetive and good salary: 1300 EUR gross fix part and bonus part (200 – 700 EUR gross), depending on the quality and results of the work;


• Worklplace: Riga