2023-04-13 14:47:21
ERP Support Specialist

ERP Support Specialist

Amber Latvijas Balzams, AS
From 2500 €/m Gross
Pieteikties

Your main responsibilities:

  • Provide daily support to users of Microsoft Dynamics AX and other ERP-related solutions.
  • Receive, register, classify, prioritize, and resolve user requests.
  • Analyze ERP system errors and issues, collaborating with relevant specialists to resolve them.
  • Test ERP system modifications and functionality changes.
  • Work closely with different departments to understand business needs and contribute to the improvement of ERP solutions.
  • Prepare ERP solution specifications based on business requirements.
  • Consult and train users on ERP system functionality and its application in daily operations.

What we expect from you:

  • Experience in ERP user support, preferably with Microsoft Dynamics AX.
  • Understanding of ERP system principles and the interconnection of business processes.
  • Understanding of accounting and financial processes would be an advantage.
  • Ability to analyze user requests, identify root causes, and find practical solutions.
  • Good command of Latvian and English.
  • Analytical thinking, accuracy, and a strong sense of responsibility.
  • Excellent communication skills and the ability to collaborate with employees across different departments.
  • A degree in Information Technology, Computer Science, or a related field is preferred.

What we offer:

  • A gross monthly salary of EUR 2,500.
  • Hybrid working opportunities.
  • Delicious and nutritious set lunches for just EUR 3.
  • A conveniently located office.
  • Professional growth and development opportunities within an international group of companies.
  • A supportive team and the opportunity to contribute to the development and improvement of ERP solutions.

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