WHO WE ARE?
Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals.
As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in a strong collaboration with our Partners in Switzerland and attract and retain high performers.
We're expanding our footprint in Riga and actively seeking 50+ DevOps Engineers to join our growing teams within this year.
We invite driven professionals to join us, grow with us, and help shape the future.
The Product & Team
We are an interdisciplinary, international team developing and operating the standard application and infrastructure monitoring stack used by Swisscom’s decentralised DevOps teams. We deliver our capabilities as SaaS products – self-developed services, integrated cloud services, and integrated third-party SaaS products.
Our observability stack includes metrics (Cortex/Grafana) and distributed tracing (Tempo). Beyond building the platform, we consult and support the DevOps teams in the value streams so they can apply monitoring best practices, accelerate their value creation, and meet the quality targets for their products.
You will strengthen our growing Riga presence, working closely with the team in Switzerland. We work in an agile setup, collaborate across disciplines through the whole lifecycle, respond flexibly to new requirements, and stay calm and solution-focused during operational challenges.
As a Senior Full Stack Engineer you will:
- Work across the entire stack – product and technology – taking end-to-end ownership of services throughout the product lifecycle
- Further develop our monitoring SaaS stack (Cortex/Grafana for metrics, Tempo for distributed tracing, Loki/Alloy for logs) and help set its technical direction
- Build and run fleet management at scale – Alloy agent configuration, in-fleet config validation on GitLab push events, credential delivery, and agent handshakes
- Help build and operate our alerting platform (Jira Service Management) – including auth, Twilio integration, and event streaming (Kafka/NATS)
- Drive full-stack feature work – APIs and UI as well as backend services – and raise the bar on design, quality, and reliability
- Deliver engineering-heavy operations at scale – tenant migrations, Cortex upgrades, and cluster upgrades (Gateway API, network policies, MetalLB)
- Build CI/CD pipelines and automation (GitLab-CI, ArgoCD, AWS CDK) and help implement the monitoring strategy for workloads on-prem and in the AWS Cloud
- Support the team in operational daily work and take part in the on-call rotation
- Evaluate and apply suitable AI use cases – e.g. agentic AI/MCP tooling, anomaly detection, automated log analysis – while ensuring secure data handling, traceability, and human oversight
- Take technical lead on initiatives – set direction, coordinate work across the team, and drive it to completion
- Mentor team members, share your knowledge with users, and help grow the engineering strength of the Riga group
- Contribute to technical decisions, architecture, and cross-team alignment with Switzerland
Who you are & how we work
You work independently on complex features and initiatives, and you are equally willing to support the team in end-of-day and operational work. You are self-driven about developing further on the job – and you help others around you develop too.
You can balance high demands and stay comfortable when not everything can be done at once – you have the courage to live with ‘the gap’ and prioritize well. You bring a high sense for quality and the judgement to tell where strictly following processes and standards is a must, and where creativity and exploration are possible and welcome.
