Job Description

We're looking for a Backup Specialist to monitor and support enterprise backup infrastructure, troubleshoot backup issues, perform data restores, configure backup solutions across multiple platforms, and ensure reliable backup operations. You'll work closely with customers and internal teams, provide technical guidance, and help maintain and improve backup services using Veeam and IBM Spectrum Protect.

Initially on Veeam for Office365 solution.
Daily missed/failed backup checks.
Backup infrastructure support.
Troubleshoot missed/failed backups.
Consult other departments or clients backups wise.
Perform Restore tasks accordingly to customer demands.
Setup new Backup clients on various platforms and applications (Windows, Linux, HP-UX, Oracle, MSSQL, MS Exchange, Lotus Domino/Notes).
Perform re-configuration of Backup clients regarding customer needs if needed.
Plan and perform recovery tests in cooperation with customer if needed.
Consulting clients for proper actions if issues experienced.
Reporting to managing team leader.
Communication with Danish and Latvian team members, managers and customers.
Other tasks set by direct manager.

Requirements

At least 2 years in IT or at least 1 year as Backup backup specialist in similar position.
Microsoft technologies knowledge. Understanding of basic DB principles. Networking basics.
Understanding of storage & SAN.
Understanding of backup technology as such.
Goal oriented, accurate, responsible and with good troubleshooting and communication skills, fast learner as position might develop in case of good progress.

Nice to have

Passed IT engineer related certification.

Company offers

An international, culture-driven and welcoming environment.
A hybrid working model — after your probation period and depending on job specifics, flexibility based on business needs.
Training and growth opportunities, including company-sponsored certifications and learning tailored to your career goals.
Company events and an active social life.
Covered telephone expenses (after probation).
A modern, cozy office in the heart of Riga at Antonijas iela 17 (Magdalena's Quarter), with free parking.
Gym membership with a symbolic co-payment.
Company-covered health insurance starting from your first day.