2023-04-13 14:47:21

BSOC specialist

Tele2, SIA
From 1418 €/m Gross
Occasional remote work possibility

Job Description

This role is meant for you if you have:

  • university degree in Technical field (you can be a first-year student);
  • degree in Telecom is an advantage;
  • fluency in English;
  • strong personal drive and a great desire for self-learning;
  • ability to quickly master new information & rapidly handle stressful situations;
  • accuracy and high sense of responsibility;
  • ability to work in shifts.

Your main tasks will be:

  • routines required to maintain Service Operations 6 to monitor Tele2s Baltic network;
  • network alarm monitoring and assistance in fault handling;
  • efficiently coordinate prevention of accidents;
  • take the initiative and offer solutions;
  • provide remote assistance to support teams in daily operations;
  • execute tasks based on guidelines;
  • event, Incident & Change handling.

Requirements

  • university degree in Technical field (you can be a first-year student)
  • fluency in English
  • strong personal drive and a great desire for self-learning
  • ability to quickly master new information & rapidly handle stressful situations
  • accuracy and high sense of responsibility
  • ability to work in shifts

Nice to have

  • degree in Telecom is an advantage

Company offers

  • high-quality health insurance and all social guarantees from the first working day
  • paid mobile communications and home internet from the first working day and after 6 months - special discounts for family members as well
  • the possibility to use flexible starting and ending time of the working day, depending on the specifics of the work
  • addition holidays for children
  • quarterly, yearly and "bring a friend" bonus
  • possibility to work in a hybrid model (remote/on-site)
  • in cooperation with IKEA - opportunity to improve the remote workplace at home
  • regular courses and trainings
  • free parking and closed bicycle storage near the office
  • employee discounts for goods in Tele2 client centers and a special points system
  • Go3 Television with a special employee discount
  • delicious office coffee, tea and milkshakes, Tuesdays with fruits and Fridays with sweets
  • specially prepared gifts on Christmas
  • opportunity to train and develop your professional muscles in an international environment within a value-based company culture
  • get to know your colleagues better by participating in company and your department's team building events
  • job in the first well-being office in Latvia with all that's necessary for a productive work.