Customer Service Representative

Providing professional and courteous support to B2B and B2C customers via phone on daily matters;

• Consulting customers and resolving issues via email correspondence (both B2B and B2C segments);
• Supporting fuel station employees by helping to promptly resolve current situations;
• Collaborating with the sales team – exchanging information and providing timely support via phone and email;
• Communicating effectively with internal company departments to ensure a high level of customer satisfaction;
• Entering and processing data in customer service systems.

• Previous experience in customer service (considered an advantage)
• Ability to communicate clearly and understandably in Latvian, knowledge of English is an advantage
• Good computer skills (MS Office, email, CRM systems, etc.)
• Accuracy, strong sense of responsibility, and customer-oriented mindset
• Ability to work in a dynamic environment and effectively solve problem situations

• Covered tariff plan for your mobile phone
• Health insurance
• Employee discounts in our stores
• Global and fast-paced work environment
• Positive atmosphere and great colleagues around you
• Opportunities for professional development and training