Customer support manager

Role

Customer support manager

Team member of Export department.

Job Description:

Your will be responsible for dealing with inquiries, client offers, maintenance and execution of ongoing projects.

Key Responsibilities:

• Maintain good working relationship with own client base to further grow business opportunities
• Develop and manage client relationship for both confirmed and potential customers
• Day-to-day communication with existing customersControl of sales offers in-timePreparation of reports and feedback regarding customer offers sentImplementation and control of running projects. Foreign projects contract documentation preparation
• Monitor and report on activities and provide relevant management information
• Carry out market research, competitor and customer surveys
• Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development

Qualifications and requirements:

• Excellent English language knowledge both oral and written
• Excellent communication skills to interact successfully with management, internal departments, agencies and customers
• Strong interpersonal and presentation skills
• Able to adjust to fast changing business conditions and is always result oriented
• Proficient PC skills (Word, Excel, PowerPoint)
• Regular travel is anticipated

• An interesting and challenging work in new perspective company
• Opportunity to gain international experience and professionally grow in competent team
• Stability and motivating salary

Time of work    Office hours

Starting date    A.S.A.P.

Working time   Full-time work

Location          Riga

If you are interested in this job opportunity, please send your CV and Personal Letter.

Application deadline is 15.02.2021.

We thank all applicants for showing an interest, however only candidates under consideration will be contacted.