DevOps Engineer (Automation and Quality)

WHO WE ARE?

Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals.

As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in a strong collaboration with our Partners in Switzerland and attract and retain high performers.

We're expanding our footprint in Riga and actively seeking 50+ DevOps Engineers to join our growing teams within this year.

We invite driven professionals to join us, grow with us, and help shape the future.

The team/project:

The Massmarket Internet Device team develops and tests Swisscom's Customer Premises Equipment (CPE) - the internet devices used by millions of customers every day. Our portfolio includes the Internet-Box, WLAN-Box, and 5G Fixed Mobile Receivers, state-of-the-art gateways providing internet access via LAN, WLAN, and DECT.

The project: Ensure product quality through manual testing, automated testing, and customer issue analysis. Lead the evolution of our test automation suite (Python, Robot Framework, GitLab CI/CD) toward an AI-native testing approach.

You'll work in a small, focused team embedded within the broader Swisscom SDC Riga organization, collaborating closely with Product Management and DevOps Engineers in Switzerland to deliver reliable, high-quality networking devices.

You will:

• Perform manual testing of firmware releases (sanity, feature, regression)
• Analyse and reproduce issues raised by customers to support triage and resolution
• Translate feature requirements into fully functioning test cases. Own the entire process from requirements gathering and test design through implementation (Python/Robot Framework), production deployment, and maintenance.
• Build and maintain GitLab CI/CD pipelines for test execution across multiple product lines (Internet-Box, WLAN-Box, 5G FMR)
• Troubleshoot test failures, identify root causes, and collaborate with the firmware supplier on fixes and feature changes to influence product quality
• Lead the test suite organization and ensure tests are structured, non-redundant, and coverage gaps are visible
• Monitor and ensure operational readiness of remote physical test setups
• Drive evolution toward AI-assisted testing: declarative test definitions, LLM-based code generation, automated log analysis

• 2+ years in test automation or software testing
• Solid Python skills: reading, writing, debugging daily
• Experience with Robot Framework or similar test automation frameworks
• Understanding of IP networking: DHCP, DNS, NAT, routing, WLAN fundamentals
• Hands-on Linux and CLI troubleshooting
• Git and version control workflows
• Comfortable using AI tools (Claude, Copilot) for development and troubleshooting
• Problem solving and analytical skills
• Structured and proactive working style
• Strong English (spoken and written) since it’s the primary language in the team

Nice to have

• Experience with embedded networking hardware (firmware updates, serial console, device management)
• GitLab CI/CD pipeline design
• Advanced prompt engineering and experience integrating LLMs into test workflows
• Device management protocols (TR-069, TR-369/USP) or TR-181 data models
• Degree in CS, IT, EE or equivalent practical experience
• German is a plus

• 80 EUR monthly cell phone and internet allowance
• Flexible schedule and possibility to work in hybrid mode
• Ergonomic home office allowance in value of 500 EUR
• Possibility to work abroad for 4 weeks each year
• Health Insurance – includes gym or pool fitness membership, covers consultations with a psychologist or psychotherapist (issued after 1 month)
• Optics (200 EUR every 2 years)
• 24 working days of annual paid holiday per year
• 5 dedicated paid learning day’s annually
• Day off on your birthday or names day
• 1 day off for social activities (voluntary project, adopting an animal)​
• Collaborative, friendly and driven work environment
• Work on innovations, cutting edge technologies and in autonomous high performance teams
• Parking options
• Continuous development environment that fosters your growth (conferences, cross-department experience sharing, learning platforms etc.)
• Annual salary review