Fixed network planner

Tele2 is now looking for a new colleague to join the team as a Fixed network planner working with Swedish B2B clients. You will ensure smooth service delivery and operational continuity for our international clients. Your responsibilities include managing service change requests, coordinating with external partners, and maintaining accurate documentation in internal support systems. You will support cross-functional teams with delivery-related matters, help resolve operational issues, and contribute to continuous process and system improvements.

• managing fixed access connections within deliveries and cancellations;
• performing access planning and network documentation in support systems;
• coordinating with suppliers and field technicians in the delivery process;
• providing support to other teams on delivery process matters, resolving operational issues;
• contributing to the improvement of the delivery process;
• participating in the improvement of support systems.

• experience in / Telecommunications / Engineering / Technology or similar field
• education within technical field
• experience working with various support systems, knowledge of or interest in AI and Microsoft Power Automate (will be considered as an advantage)
• excellent communication and collaboration skills
• ability to excellently plan your daily work, ability to manage large volumes of data
• excellent Latvian and English language skills (oral and written) for communication with local and international clients

Nice to have

• knowledge of the Swedish language will be considered an advantage
• practical knowledge of AI tools and an interest in learning them to apply in daily work.

• high-quality health insurance and all social guarantees from the first working day
• paid mobile communications and home internet from the first working day and after 6 months - special discounts for family members as well
• the possibility to use flexible starting and ending time of the working day, depending on the specifics of the work
• addition holidays for children
• quarterly, yearly and "bring a friend" bonus
• possibility to work in a hybrid model (remote/on-site), as well as work for several months from abroad, agreeing with your manager
• in cooperation with IKEA - opportunity to improve the remote workplace at home
• regular courses and trainings
• employee discounts for goods in Tele2 client centers, a special points system and Tele2 web shop
• Go3 Television with a special employee discount
• delicious office coffee, tea and milkshakes, Tuesdays with fruits and Fridays with sweets
• specially prepared gifts on Christmas
• opportunity to train and develop your professional muscles in an international environment within a value-based company culture
• get to know your colleagues better by participating in company and your department's team building events
• hybrid work model - 3 days from office, 2 days remote. Office will be held in Riga, Latvia.