Job Description

Want to grow in digital skills? This is a great opportunity!

Understanding and usage of chatbot has been changed since ChatGPT become available.

Are you fascinated by the potential of AI, have you explored tools like ChatGPT or Gemini?

We're looking for a new team member speaking French, to help us to improve customer experience by developing AI platform about Circle K products and services.

Circle K Business Centre in Riga, Latvia is looking for:

FRENCH SPEAKING CHATBOT CONTENT CREATOR

Main purpose of the roles:

Be an active member of Conversational AI (CAI) implementation team in Circle K, participate in training, knowledge workshops,work on solution development and continuous improvements of the solution.

Key responsibilities:

Be responsible for the conversational design, development and testing of new topics in chatbot;
Ensure the content meets quality requirements as outlined by Stakeholders in Circle K;
Run a quality assurance set of tests after all changes have been implemented, to ensure the solution is ready for the go-live;
Optimize the French language chatbot based on internal criteria and priorities;
Review customer to chatbot dialogues – evaluate and improve the general quality.

Requirements

English: Required for all candidates as the primary business language;
Plus French language (C1 to native proficiency) for written content creation and maintenance;
Enthusiast or advanced user of IT technologies (programming skills not required);
Higher education or last year student;
Analytical skills & problem-solving skills;
Ability to work and prioritize tasks independently;
Self-motivated & proactive;
Good team player and can-do attitude.

Nice to have

Advanced user of IT Systems and tools;
Experience &expertise within the area of responsibility.

Company offers

For 5 years in a row, Circle K Business Centre has been awarded 1st place in the CV-Online “TOP Employer” surwey, International Business Services category;
Monthly salary starting from 1800 EUR gross;
Covered tariff plan for your mobile phone;
Health insurance;
Flexible working hours;
Employee discounts in our stores;
Global and fast-paced work environment;
Positive atmosphere and great colleagues around you;
Continuous personal and professional development driven by challenging goals;
And more!

Job details