Group Key Accounts Manager

We are looking for a Group Key Accounts Manager to lead and develop strategic customer partnerships across the Baltics. This role is responsible for driving profitable growth, strengthening market position, and leading a high-performing Key Account team.

You will play a critical role in shaping the Baltic key account strategy, negotiating national agreements, and ensuring excellent execution across customers.

YOUR NEW KEY RESPONSIBILITIES

• Develop and execute Key Account strategy aligned with business objectives
• Build long-term partnerships with key customers to drive growth, profitability, and market share
• Lead and develop a team of Key Account professionals
• Negotiate and close national agreements with key clients
• Identify and prioritize customers for Baltic-level approach vs local ownership
• Prepare and deliver customer business plans and budgets
• Monitor performance using tools such as BPMS and KPIs, and drive corrective actions
• Ensure strong cross-functional collaboration (Sales, Marketing, Finance, etc.)
• Drive execution excellence, including Picture of Success / RED standards
• Identify growth opportunities and optimize portfolio and cost structure
• Lead forecasting, financial planning, and performance reviews
• Develop talent, ensure succession planning, and build a strong team culture

• 3–5 years of managerial experience, ideally in Sales or Key Account Management
• Strong experience working with key customers / modern trade
• Proven leadership skills with the ability to coach, develop, and manage teams
• Strong negotiation and stakeholder management skills
• Ability to operate in a cross-functional, matrix environment
• Strong analytical and financial acumen
• High level of ownership, integrity, and customer focus
• Ability to manage change and drive continuous improvement
• Fluent English (minimum B2 level)
• Good command of MS Office (especially Excel)
• Valid driver’s license

• Opportunity to lead strategic accounts across multiple markets
• High-impact role with strong visibility in the organization
• Dynamic, international working environment
• Development opportunities within a global organization
• Additional days off
• Company car
• Company phone
• Meal ticket
• Medical Insurance
• Work with iconic brands
• Wellbeing program