IT Project Manager & System Analyst (Mid-Level)

Latvian subsidiary of SINTEC UK is looking for an IT Project Manager & System Analyst (Mid-Level) based in Riga office. Sintec UK is a London based mechanical and electrical contractor that provides a wide range of professional installation services, specialising in automation technologies for material handling and storage systems. We have carried out projects worldwide, notably in UK, Europe, USA, Brazil, Australia and other regions. We are global service provider, installing conveyors systems and other equipment for companies such as Amazon, Marks and Spencer, Sainsburys, Ocado, BMW, Nestle and many others.

• 2-5 years of experience in ERP, CRM, or business systems support.
• Experience in gathering and documenting functional requirements.
• Experience in working with developers and vendors.
• Strong organisational, coordination, analytical skills with structured approach.
• Basic understanding of databases and system configuration.

Experience or familiarity with the following technologies will be considered as significant advantage

• 1C platform (configuration and basic understanding of development principles).
• Bitrix / Bitrix24 platform.
• JavaScript stack technologies such as Meteor.js, React.js, Node.js.
• Docker (basic understanding of containerised environments).
• Experience working with Git or similar version control systems.

• Location office in Riga, modern equipped workplace.
• Globally diverse work setting.
• Competitive salary, stable work, and social guarantees (will be discussed individually).
• Private medical insurance after the probation period.
• Friendly and helpful team.

We are looking for an IT Project Manager & System Analyst (Mid-Level) to support the implementation and ongoing development of the Group’s internal digital platforms, including 1C-based ERP system, and an internal CRM solution supporting project operations and workforce coordination.

The role acts as a bridge between business teams and software developers, ensuring structured implementation, proper documentation, testing, and user adoption.

• Gather and analyse business requirements from project teams and office functions.
• Translate business needs into structured functional specifications (Terms of Reference).
• Prepare mock-ups and describe new system functionality.
• Contribute to the development roadmap of ERP and internal CRM platforms.
• Maintain and prioritise the system backlog.
• Process and evaluate incoming change requests.
• Coordinate tasks with internal and external development teams.
• Maintain structured technical and functional documentation.
• Prepare test plans and test cases.
• Perform functional testing of new releases.
• Coordinate User Acceptance Testing.
• Monitor defect resolution and validate fixes.
• Prepare user instructions and system guidelines.
• Conduct training sessions.
• Support users during rollout and change phases.
• Provide status updates and reports to management.