Junior Customer Service Support Specialist

Are you detail‑oriented, curious, and ready to start your career in customer service support?

Join us as a Junior Customer Service Support Specialist and become part of a company that values precision, collaboration, and growth. As a Junior Customer Service Support Specialist, you’ll be part of a supportive team ensuring smooth day‑to‑day operations, from handling customer service processes to managing back‑office activities. This is a great opportunity to learn, grow, and develop into a knowledgeable specialist while contributing to high service quality and customer satisfaction. If you're detail-oriented, eager to learn, and passionate about delivering excellent service, this is your chance to shine!?

What You’ll Do:

• Accurately enter and manage customer service support processes
• Handling hardware warranty activations, master data administration, billing, quoting, and renewals
• Managing ordering and other back-office operations to maintain high service quality and customer satisfaction
• Contributing to company goals in a cost-effective and efficient manner

• Knowledge and proficiency of MS Office and good computer skills
• Strong English skills both spoken and written
• Accuracy, punctuality, precision and attention to details
• Excellent communication and interpersonal skills for effective teamwork and collaboration
• Able to work in dynamic environment, structured and analytical minded
• A commitment to high-quality standards and continuous improvement
• Patience and the ability to follow procedures carefully
• Curiosity and drive to become a knowledgeable and experienced specialist.

Nice to have

• Previous data administration experience
• Knowledge and experience working with ERP systems, such as SAP
• Experience in Customer Service, Procurement, Finance, or Licensing

• An international, culture-driven, welcoming and inclusive environment
• Training and growth opportunities -Company-sponsored training and certifications starting with your work responsibilities to your overall growth and vision for your career future
• Company events and an active social life
• Covered telephone expenses after probation period
• A cozy, new modern office at the heart of city with free parking
• Gym membership with a symbolic co-payment
• Company covered health insurance (starting from first day)