Klientu apkalpošanas speciālists(-e) ar lietuviešu valodas zināšanām

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers.We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things work. We continuously evolve to be one step ahead, anticipating the newest technology and trends to create a new way to customer experience. From reactive trouble-shooting to active solution finding. It's what we call smarter people experiences.

Requirements:

• Experience with providing support and guiding customers, here in addition selling
• You speak fluently in Lithuanian and you have good English and Russian skills and can express yourself both verbally and in writing
• Customer-oriented approach and end-to-end focus
• Analytic and problem-solving skills. A structured and solution-focused approach.
• Ability to understand complex systems and processes.
• Have basic knowledge of MS Office

What do we have to offer?

• Working in an international environment with great career opportunities.
• Working in a place where new ideas and process improvement are always appreciated.
• Benefits – health insurance, team-building activities, taxi services, free gym etc.
• Salary above the average level in Latvia.
• Professional trainings and excellent experience in customer care.
• Full support with relocation.