People Operations Manager

Reporting to the Director of People Operations, Reward and People Partnering, we are seeking an experienced People Operations Manager to join us and hit the ground running! You will oversee our core people operations team based in Riga and Lisbon, focusing on employee lifecycle processes, data, compliance and internal mobility & immigration. You will play a pivotal role in enabling our HR operating model which centres around people partnering, ensuring seamless employee experiences, operational excellence, and strategic HR delivery across our global locations. This is an opportunity to bring fresh thinking to how we operate and partner closely with our People Partners, Finance, Talent Acquisition and wider HR team to ensure we drive excellence across the People function.

• You will own, manage and optimise end-to-end People lifecycle processes from onboarding to offboarding and everything in between, ensuring seamless and positive experiences for employees at every stage.
• You will ensure compliance with local employment laws and regulations across all regions, coordinating audits and compliance reviews related to People operations.
• You will develop and implement scalable People operations processes that support our multi-hub strategy as we continue to grow into new locations, driving ongoing process improvement and manager self-serve capability.
• You will oversee our HR system (Hibob) to optimise functionality and data quality, maintaining robust data privacy, confidentiality and security standards, and using HR analytics to inform decision-making and improve operational efficiency.
• You will partner closely with Finance and Payroll to drive improvements across pay-related processes, ensuring accuracy and efficiency at every step.
• You will lead and manage the People Operations team based in Latvia and Portugal, building an inclusive high-performance team that puts the employee experience at the centre of everything.
• You will ensure documentation is in place for all People Operations processes and changes, driving continuous improvement across internal workflows to ensure they are scalable, efficient and support positive employee experiences.

• Proven experience in a senior People Operations or HR Operations role, with a strong track record of owning and improving end-to-end HR processes in a global, multi-site environment.
• A natural process improver who loves to find smarter ways of working — someone who can balance attention to detail with a drive for efficiency and scale.
• Experience managing and optimising HRIS platforms (ideally Hibob), with the ability to use HR data and analytics to drive decisions and ensure data integrity.
• Solid knowledge of employment law and regulatory compliance across multiple jurisdictions, with experience coordinating audits and ensuring local compliance.
• A genuine team player who builds strong relationships across People, Finance, Talent Acquisition and the wider business, and inspires their team to deliver excellent employee experiences.

Nice to have

• Familiarity with internal mobility and immigration processes is a plus, particularly in a multi-hub context.

• Wellbeing- stay healthy with dedicated support and medical cover
• Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
• Adaptive Working - allows you to work flexibly, around your lifestyle
• Equity - all permanently employed GCs get equity to help you make a valuable contribution
• Parental leave - to suit everyone embarking on life's great adventure
• Learning Budget - lead your own development with an annual learning budget
• Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)