Job Description

Support Coupa supplier enablement efforts to onboard suppliers to Coupa and enable in right channels (e.g., update supplier records, send CSP invites) either globally or for assigned categories and/or region.

Build and maintain strong relationships with suppliers and stakeholders, driving supplier enablement and resolving complex issues.
Manage supplier onboarding and support their use of the Coupa Supplier Portal, addressing inquiries and ensuring alignment with organizational requirements.
Collaborate with procure-to-pay and source-to-pay teams to optimize buying channels, invoicing, and cXML integrations.
Analyze buying and invoicing channel data to identify improvement opportunities and prevent system misuse.
Monitor and troubleshoot supplier portal performance, resolving issues in collaboration with IT and Coupa Support.
Conduct regular data cleanses to ensure effective integration between Coupa and JDE systems.
Ensure compliance with corporate standards, including Purchasing Ethics, Sarbanes-Oxley 404, and ISO regulations.

Requirements

Higher education or equivalent experience.
A few years’ industry-related purchasing experience preferred.
Experience in a multinational company with ERP systems will be considered as an advantage.
Technical Knowledge: Acquires and uses technical and professional knowledge, skills and judgment to accomplish results effectively.
Teamwork and Collaboration: The ability to work cooperatively with others on a team. Taking actions that respect the needs and contributions of others; contributing to and accepting the consensus.
Customer Oriented: The desire and ability to provide high quality of service to all customers in a responsive and prompt manner.
Communication Skills: The ability to engage in verbal and written communications that are direct, concise, clear and relevant and delivered in an appropriate manner.
Planning & Organizational Skills: Plans, organizes and prioritizes work, and effectively monitors progress to ensure information and deliverables are provided on a timely basis.
Decision Making: Demonstrates the ability to identify and understand issues, problems and assesses risks in order to make decisions. Accepts the consequences of decisions.