HOW YOU WILL MAKE AN IMPACT:

Preparing offers for customers, including quantity and technical details
Managing customer orders in CRM system and communication with logistics department to ensure smooth delivery
Maintaining customer files and update information in our supplier portals
Communication with production and planning teams to ensure timely delivery of orders
Participation in Stock Keeping Unit creation in CRM system to ensure accuracy of product information

THE ROLE IS PERFECT FOR YOU IF YOU HAVE:

Professional English and Latvian knowledge, other language knowledge would be a great advantage *
At least 2 years experience in customer service related jobs
Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines
Proficient in Microsoft Office and other software
Excellent communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders
Attention to detail and ability to work independently
Knowledge of supply chain management and logistics processes preferred

Dynamic and exciting work experience at leading wooden packaging manufacturer
Professional, friendly and responsive support of colleagues in the working process
Comprehensive training and ongoing professional development opportunities
Access to KRONUS library with the latest personal and professional development literature
Workplace in a modern and comfortable office located in TC SAGA, as well as all the necessary equipment for work
Health insurance from first working day
Hybrid working model after trial period
Gross salary from 1800,- to 1900,- EUR per month + bonuses for reaching KPIs