Senior ServiceNow Consultant

Are you ready to shape the future of digital transformation? Do you thrive on solving complex challenges, driving innovation, and delivering tangible impacts? Join our forward-thinking ServiceNow Practice as a Senior ServiceNow Consultant and help drive excellence in ServiceNow delivery.

As a Senior ServiceNow Consultant, you will lead the design, implementation, and optimization of ServiceNow solutions that enable enterprise clients to work smarter, faster, and more efficiently. You’ll collaborate with visionary peers across cloud, data, and AI practices to shape intelligent workflows and scalable enterprise architectures that elevate how our clients operate.

_This position offers hybrid setup with the flexibility to work from any location in Lithuania, whether it's your home or our dynamic offices in Vilnius and Kaunas._

• Design and implement cutting-edge ServiceNow solutions that drive business excellence and empower clients to work smarter, faster, and better
• Push the boundaries of what’s possible with ServiceNow, leveraging the latest platform capabilities to deliver transformative results
• Guide talented engineers and developers, fostering a culture of collaboration, growth, and continuous learning. Manage practice consultancy artefacts in the Knowledge Base
• Collaborate with ServiceNow, other partners, and clients to understand their needs and translate them into powerful, scalable ServiceNow architectures
• Create and design products and solutions using ServiceNow modules, building EPAM intellectual property
• Set the standard for ServiceNow development, integration, and governance, ensuring quality, security, and performance at every step. Design for AI and drive the AI agenda in ServiceNow projects
• Support marketing activities, campaigns, and events. Help in organising ServiceNow Townhalls and Sales Bootcamps/‘SNUGs’ to share knowledge and achievements

• You have a proven trackrecord (12+ years) of successfully delivering complex ServiceNow projects across multipledomains (ITSM, ITOM, HRSD, CSM, etc.)
• You possess deep knowledge of ServiceNow architecture, integrations, and development best practices
• You communicate effectively, lead with influence, and enjoy mentoring and growing talent around you
• You approach challenges with curiosity and ingenuity, always finding innovative solutions
• You have ServiceNow certifications (CSA, CIS, CAD, or others) – what’s desirable and demonstrate your commitment to mastery
• Excellent written and verbal communication skills in English (B2+ level)

• Best-in-class experts sharing a culture of engineering excellence and tackling complex engineering challenges for over 30 years
• Innovative projects where you can apply or enhance your expertise in Cloud, Data, AI, and other emerging technologies
• Work closely with 340+ of the Forbes Global 2000 on creating disruptive solutions that make a global impact
• Exceptional support for career development with comprehensive resources for upskilling or reskilling in pioneering practices
• Strong AI competencies with 600+ experts across 55+ locations driving GenAI-enabled transformation journeys
• If you're passionate and dedicated to improving business transformation, we provide the support you need to bring your ideas to life
• The flexibility to work from any location in Lithuania, whether it's your home or our dynamic offices in Vilnius and Kaunas
• Additional vacation and trust days, private health insurance, Employee Stock Purchase Plan and more