2023-04-13 14:47:21

Swedish speaking e-mail and chat Customer Support Agent

CVMarket.lv klients
1400 - 1800 €/mēn. Bruto

Darba apraksts

Customer Service Agent role is a key role for our business.
We are looking for a passionate and enthusiastic person who is able to put customers at the heart of our business, creating pleasurable and entertaining journey for them across all touch points.
If you think you can do it, you could be the one we're looking for!

Swedish speaking e-mail and chat Customer Support Agent.

You love:

  • making impact by helping people and making someone's day better;
  • socializing with people over chat, e-mail or phone;
  • challenges by solving "puzzles" and cracking the "nuts";

You are:

  • a champion in communicating and socializing with people;
  • optimistic and positive (even when the going gets tough);
  • empathetic, positive and immensely patient;
  • energetic and goal-oriented person;

You will:

  • listen, engage and help customers with their inquiries over e-mail, chat or phone;
  • investigate problems, develop solutions and manage through resolution;
  • escalate issues to other departments or manager;
  • support your colleagues and help the new ones.

Prasības kandidātiem

You need:

  • excellent writing and verbal communication skills in Swedish and English;
  • Estonian or Latvian considered as an advantage;
  • very good computer and typing skills;
  • ability to focus on details and multitask;
  • strong active listening skills - give attention to what other people are saying, take time to understand and ask questions when appropriate;
  • problem solving skills and ability to adapt to change with positive attitude.

Uzņēmums piedāvā

  • competitive salary package;
  • top-notch colleagues with various backgrounds to collaborate;
  • spacious office and casual environment;
  • flexible work schedules;
  • unlimited opportunity for career development;
  • health insurance;
  • paid vacation.


Monthly salary (gross): 1400.00 to 1800.00 EUR


If you are interested in this job offer, please press "Apply now" ("Pieteikties").