TRODO is a team of passionate people who helps to pair car lovers with brand new spare parts for their cars. For the last 8 years Trodo has had a succesfful international experience in selling spare parts online. To improve our customer satisfaction we are currently looking for
Finnish Speaking Customer Service Manager.
Consult Trodo customers via phone, email, and live online chat, providing timely support for any issues using Trodo;
- Communicate with customers regarding in-store issues and escalate as necessary;
- Work closely with the colleagues on order and process flow issues; Collaborate with shipping vendors on any customer shipping issues, including filing claims for lost packages, and initiating returns for incorrect orders;
- Review all customer ratings on social networks, feedback sites and do a public answer if needed.
- Fluent Finnish language skills;
- Good English language skills;
- Excellent telephone manner (communication, listening and social skills);
- Positive attitude;
- Basic knowledge about construction of car will be considered as an advantage.
- Competitive salary (1400-2000 eur before taxes) depending on skills & performance;
- Professional and friendly team;
- Health insurance.
If you are interested in this position, please click "Apply now".
11 July 2019
From 1400 up to 2000 EUR monthly