IT Technician

IT Technician/IT Specialist/IT Contractor - Riga, Latvia

• Install, upgrade, support and troubleshoot Windows 10 and Windows 11 and any other authorised desktop applications.
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment.
• Performs general preventative maintenance tasks on  computers, laptops, printers and any other authorised peripheral equipment.
• Customize desktop hardware to meet user specifications and site standards and password reset on Windows.
• Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels.
• Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2016/2018/2020

Preferred Skills:

• Experience on using basic troubleshooting tools I.e RDP.
• Excellent hands on experience in installation and troubleshooting desktop , Printers , Laptop  and other computer peripherals hardware problem.
• Trouble shooting network issues, file issues with exposure to computer.
• Ability to co-ordinate with different internal support groups (Like Network, Messaging, Security and change management teams).
• Ability to physically move PCs on the floor and to the desks.
• Ability to communicate with the end users and executives (If needed).
• Ability to work as a team member with good team spirit.
• Good understanding about tried infrastructure support services in a managed services model.

IT Contractors are welcome to apply!